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Privacy Policy

Introduction

Welcome to The SafeWater Company (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including free in-home water testing and the sale of water filtration products and services.

Information We Collect

Personal Information

When you engage with The SafeWater Company, we may collect the following personal information:

• Contact Information: Name, address, phone number, and email address.
• Service Information: Details about your water testing appointment, the results of your water tests, and information related to the purchase of our water filtration products and services.

Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Operating system
• IP address
• Website usage information collected through cookies and similar technologies

How We Use Your Information

The SafeWater Company uses your personal information for the following purposes:

1. Providing Services: To schedule and conduct free in-home water testing services and to provide and manage our water filtration products and services.
2. Customer Support: To provide customer support and respond to your inquiries.
3. Marketing and Communications: To send you promotional materials, offers, and updates about our products and services. You can opt-out of these communications at any time.
4. Improving Our Services: To analyze and improve the quality of our services and products.
5. Legal Compliance: To comply with legal obligations and protect our legal rights.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as scheduling appointments and processing payments.
2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.

Your Choices

You have the following rights regarding your personal information:

1. Access and Correction: You can request access to your personal information and correct any inaccuracies.
2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
3. Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain the information.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date at the top of this policy. We encourage you to review this policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The SafeWater Company
1655 S Banana River Dr
321-480-0023
solutions@safewatercompany.com

Thank you for trusting The SafeWater Company with your water filtration needs. We are committed to safeguarding your privacy and providing you with the best possible service.